3 techniques to exert more influence

  • April 18, 2013

When you’re trying to persuade em­­ployees, you may figure if you cite enough evidence, you’ll break down others’ resistance and they’ll...

Inside Amazon’s ‘culture of metrics’

  • April 18, 2013

Knowing, beyond a doubt, what customers want requires a zealous commitment to metrics. And no one commits better than Jeff Bezos, CEO of Amazon. Here’s what a...

How to give feedback to the boss

  • April 16, 2013

While it could be bad for your career to point out every misstep your boss makes, you’re more likely to get a boost if you can kindly communicate constructive...

Set ground rules

  • April 12, 2013

High-functioning boards and executive teams don’t miraculously work just by focusing on common challenges. They spend a few hours once a year setting ground rules....

Step up your speaking game in 6 steps

  • April 10, 2013

If you sense your presentations are failing to rouse others to action, it’s probably time for a tuneup, says career and business advisor Beverly Flaxington. Here...

Rumors and gossip rampant? What to do

  • April 09, 2013

Just because there's nothing you can do to completely eliminate gossip from your workplace doesn’t mean you shouldn’t do a thing about it. On the contrary,...

What it takes to be a virtual assistant

  • April 03, 2013

Becoming a successful virtual assis­­tant requires a deep sense of commitment and a host of skills. As a VA, you are the Swiss Army knife and the adjunct...