Knowing, beyond a doubt, what customers want requires a zealous commitment to metrics. And no one commits better than Jeff Bezos, CEO of Amazon. Here’s what a...
The EEOC has begun an effort to protect LGBT workers’ rights by broadly interpreting Title VII of the Civil Rights Act of 1964. The EEOC’s newly released...
While it could be bad for your career to point out every misstep your boss makes, you’re more likely to get a boost if you can kindly communicate constructive...
When preparing to terminate a worker, you want to be able to produce the most solid documentation to defend a potential lawsuit. Just make sure supervisors know to...
High-functioning boards and executive teams don’t miraculously work just by focusing on common challenges. They spend a few hours once a year setting ground rules....
Charlotte-based Bank of America has started curtailing its popular work-from-home program called “My Work”. Employee usage has risen steadily over the...
Generally, simply calling in sick doesn’t trigger an employer’s obligations to offer FMLA leave. But what if the employee was very specific about his...
If you sense your presentations are failing to rouse others to action, it’s probably time for a tuneup, says career and business advisor Beverly Flaxington. Here...
Just because there's nothing you can do to completely eliminate gossip from your workplace doesn’t mean you shouldn’t do a thing about it. On the contrary,...
In order for a company to succeed as a whole, its managers need to help their individual employees succeed by effectively managing their performance. All managers can...
To establish an unlawful hostile work environment, an employee must prove, among other factors, that the workplace was subjectively offensive. Some employers...
Becoming a successful virtual assistant requires a deep sense of commitment and a host of skills. As a VA, you are the Swiss Army knife and the adjunct...