Curb harassment with policy, prompt action

  • January 31, 2013

You can’t control everything that happens in the workplace. Despite your best efforts, a supervisor might still harass your employees. That doesn’t mean...

Leader track needs to be transparent

  • January 30, 2013

If your organization has a leadership development program, there’s no reason to keep it shrouded in mystery. A lack of transparency about the program’s...

Create a quiz with a simple Macro

  • January 29, 2013

In a Title and Content slide, type a question in the Title area and answers in the Content placeholder. On the Devel­­oper tab, click Visual Basic (VB) ...

Wooing a big client? Proceed in steps

  • January 29, 2013

Joseph Duveen, a prominent British art dealer in the early 20th century, wanted to win Andrew Mellon as a client. Rather than simply contact the American banker and...

Ask 6 questions to identify the problem

  • January 27, 2013

Begin every conversation geared toward problem-solving by identifying the problem and how it might be solved. Six questions should guide your actions.

Sync MS Office 365 with your iPhone

  • January 25, 2013

The growing popularity of Micro­­soft Office 365 means that many iPhone users must learn how to sync their Office 365 mailboxes with their phones.

Secrets of a mentor to future CEOs

  • January 24, 2013

In his 15 years as CEO of ICICI Bank, K.V. Kamath says he spent 30% of his time mentoring employees. The 65-year-old native of India views mentoring as a natural part of...

Insubordinate employee … or not?

  • January 22, 2013

Problem: If an employee’s insubordinate behavior was caused by her bipolar disorder and you fire her, is the termination a violation of the Americans with...

You have 30 seconds to impress me

  • January 22, 2013

When addressing senior executives, every minute counts. Make your point succinctly—without tangents or long stories—and end decisively. Consider these...

5 steps to giving effective feedback

  • January 18, 2013

You give instructions, but people don’t follow your lead. The solution is to prepare so that you provide supportive, timely coaching. Follow these five steps to...

Prepare to take your tasks global

  • January 16, 2013

“What do I most need to be prepared for suddenly dealing with international cultures, people and ways of doing things? I’ve just landed a job with a big...