When addressing senior executives, every minute counts. Make your point succinctly—without tangents or long stories—and end decisively. Consider these...
Plenty of employees have chips on their shoulders. Some are hypersensitive to perceived slights and constructive criticism. Others get angry over minor problems....
The 7th Circuit Court of Appeals has concluded that just because an employee who has been demoted received good reviews in the past doesn’t mean that she is...
You give instructions, but people don’t follow your lead. The solution is to prepare so that you provide supportive, timely coaching. Follow these five steps to...
Q. We are a retail company with about 200 employees. We have six different departments. The supervisors are not agreeing on an overall dress code. They wondered if...
Abbott Laboratories’ strategy for recruiting and retaining employees reaches beyond touting its health, retirement and work/life benefits. The Abbott Park, Ill.,...
“What do I most need to be prepared for suddenly dealing with international cultures, people and ways of doing things? I’ve just landed a job with a big...
A Master Document is a collection of links to other documents that can be viewed and printed as though it were a single document. So, how does this work?
Recognition from “the company” is one thing, but for most employees, their manager and direct supervisors are the face of the organization. Any positive...
Delano Regional Medical Center has agreed to pay almost $1 million to settle a lawsuit filed by the EEOC and the Asian Pacific American Legal Center on behalf of a...
If you plan on knocking out a task quickly and then discover there’s far more to it than you expected, it’s going to wreak havoc on your schedule and could...
Providing opportunities for promotions is often just the thing to keep top talent from jumping ship. But before you haphazardly start promoting from the ranks, consider...
Do you have employees under the age of 35? If so, the odds are that they communicate with each other with text messages on their mobile devices. If you’ve ever...
Google is losing employees to hot startups, while behemoth competitors like Facebook, Amazon and Apple vie for consumers’ time. How is CEO Larry Page pulling...
Q. We have a salaried employee who needs to take FMLA leave. Some days off will be full days, so they would be unpaid (unless she has vacation or personal time). But...
Insubordination occurs when an employee refuses a reasonable order from a supervisor or manager. If discipline or discharge is necessary, knowing how to handle...
Hashtags (#) have become a part of our everyday social media world. You see them on Twitter, Facebook, LinkedIn and Pinterest. Here are 6 tips to effectively use...