Keeping a ‘meetings warrior’ organized

  • May 31, 2012

Not all executives are content to have access to documents only on their smartphones, tablets or laptops. If you work for a boss who still depends heavily on paper and...

Company Records: What to Keep, What to Dump

  • May 29, 2012

A records retention schedule ensures that an organization keeps the records it needs for operational, legal, fiscal or historical reasons, and then destroys them when...

Age comments plus termination equal trouble

  • May 20, 2012

Here’s an important reminder for all supervisors: Innocent age-related comments can come back to haunt you. That’s especially true if the comments come from...

How to use bullet points effectively

  • May 15, 2012

In business writing, bullet points often replace regular old paragraphs, with good reason: Readers can scan them faster. Stick to these standards for using bullets...

Workplace bullying: When HR is the target

  • May 15, 2012

Ever feel like you’re the unofficial “shock absorber” in your organization, soaking up the complaints and abuse from all corners of the workplace? A...

Robert McNamara’s blind spot

  • May 10, 2012

Nobody argues the fact that Robert McNamara was a genius. The Ford Motor Co. whiz kid who led the Pentagon into the Vietnam War, and the World Bank into unprecedented...

Effective Communication Starts with You

  • May 01, 2012

Effective communication starts with you, the manager, and the tone you set in the workplace. It may require some time and effort to get it right, but you’ll see...