Essential Excel functions: Mighty IF logic

  • March 13, 2012

You have probably been doing “if” logic ever since you were a toddler: If this is true, then this; otherwise, this. In Excel, IF statements are great for...

Executive assistants’ best secrets

  • March 13, 2012

Administrative professionals and executive assistants often see themselves in their support roles as being “nonleaders.” Nothing, however, could be further...

Tips on managing someone else’s inbox

  • March 02, 2012

Keep on top of the boss’s or someone else’s inbox with these proven tips from the trenches: 1.  Avoid duplicating work to the extent that you...

ADA – Americans With Disabilities Act

  • March 01, 2012

The ADA protects qualified individuals from disability discrimination in all aspects of employment, from hiring and firing to promotion and demotion to compensation...

The secret weapon of Zappos: patience

  • March 01, 2012

Online shoe retailer Zappos is known for its knockout customer service. But CEO Tony Hsieh says his secret of success is really about his employees. “Our belief is...

How to wield authority like an exec

  • February 28, 2012

Does your mind work like an executive’s? When Jodith Allen first stepped into the job of executive assistant, she received a swift lesson in thinking like a...

What makes an unsuccessful employee?

  • February 27, 2012

What don’t managers want from em­­ployees? Check out this list of flaws that describe unsuccessful em­­ployees, according to their bosses. The ...

Inter vs. intra

  • February 19, 2012

An admin reader recently wrote, “My goodness, will you please do a piece that tells people the difference between ‘intra’ and ‘inter’? ...