The 4 power tools of coaching

  • August 01, 2007

Leaders need to become good coaches. Here’s a quick look at the most essential gadgets in your toolbox, courtesy of executive coach Gregg Thompson.

Warning signs of workplace conflict

  • August 01, 2007

How can you tell when trivial issues are poised to turn into major headaches? From conflict management experts Gayle and Nabil Oudeh, here are some warning signs to...

JetBlue: After the meltdown

  • July 01, 2007

Before sliding off his pedestal following JetBlue’s ice storm debacle of last winter, founder and former CEO David Neeleman did a notably great thing:

Negotiating with your boss

  • July 01, 2007

Getting your manager to meet your needs is an important part of your job. Here's how to succeed when it's time to negotiate.