Wrong decisions vs. bad decisions

  • January 01, 2006

While even the best leaders aren’t perfect decision-makers, it’s still true that a wrong decision is different from a bad decision.

Recall names with Look, Snap, Connect

  • January 01, 2006

Never forget a person’s name again. Sound like a pipe dream? Not if you use Gary Small’s Look/Snap/ Connect technique. “The major reason we forget...

Who Is A Parent Under The FMLA?

  • December 08, 2005

While most everyone considers a grandparent to be an especially cherished family member, the Family and Medical Leave Act (FMLA) does not generally include a...

The dangers of hasty decision-making

  • December 01, 2005

In his latest book, Why Decisions Fail, scholar Paul C. Nutt analyzes 15 disastrous courses of action, from Ford’s defense of the flammable Pinto to...

Don’t get too close to your vendors

  • October 01, 2005

Close relationships between your organization and its vendors or partners probably are thought of as a good thing. But here are a couple of pitfalls you should know...

Employees can disobey bias-tainted orders

  • October 01, 2005

When an employee refuses to carry out an order, supervisors may automatically think such insubordination is worthy of discipline or firing. Not so fast! That initial...