Greet conflict with open arms

  • June 21, 2017

Jamie Dimon prefers to share information—strategic initiatives, financial results, etc.—with a wide range of employees. Through this inclusive approach,...

Patience pays off for this admin

  • June 19, 2017

Laura Golonka, the executive assistant to the president of Combined Insurance in Chicago, says patience and persistence are among the most important qualities she has...

Teach managers: No complaining about FMLA

  • June 16, 2017

Make sure all supervisors understand that they must never criticize employees for taking FMLA leave. For employees who need to care for their own serious health...

No guarantee of same job after FMLA leave

  • June 13, 2017

You may have to promote someone from within to do the work of the employee who has taken FMLA leave. But what about the employee who took FMLA leave? Isn’t he...

Which to-do list method works for you?

  • June 09, 2017

If the top item on your to-do list reads “Organize to-do list,” you know how difficult they can be to manage. Is there a secret formula for a great to-do...

5 traits of the highly organized

  • June 07, 2017

While everyone has their own methods for staying organized, there are some common traits highly organized people share. Here are some traits you can adopt to become more...

Formulas with pivot table data

  • June 05, 2017

Wait! Don’t run away! I know those terms—formulas with pivot table data—can seem intimidating to some, but hang in there a moment while we cover what...

8 biases that hurt communication

  • June 05, 2017

You may not be entirely to blame for your communication misses. People’s cognitive biases can affect how they process information and make decisions based on what...

Leadership secrets from Lego

  • June 01, 2017

Jorgen Vig Knudstorp has been Lego’s “master builder” of the company’s turnaround since 2004. At the time, Lego was losing $1 million a day. Now...

5 questions to test your culture

  • May 30, 2017

Trying to motivate employees with games, incentives and pizza parties might work to some extent. But lasting results only come from fully engaged staffers who believe in...

Why aren’t you celebrating failure?

  • May 25, 2017

Most leaders like to celebrate success. But if you want employees to innovate, think about the benefits of celebrating failure, too. After all, no less sweat, toil or...

Motivate those ‘average’ employees

  • May 23, 2017

The management challenge is to figure out how to keep the average employees motivated. Here are three principles managers should apply to motivate average...

Make people feel included

  • May 22, 2017

Whether it’s a new team member or someone who seems out of the loop, here are four ways to make people feel included.